Our team of skilled professional organizers is committed to helping you meet your organizing, downsizing, and relocating goals. We utilize our wide range of backgrounds and personalities to create customized solutions that work with your individual needs, personality, situation, and budget.
We hope you'll enjoy getting to know a little bit about each of our unique team members below. Although our team is diverse, we all share a passion for helping others regain control of their surroundings and life. We are also empathetic and non-judgmental, and promise to always treat you and your space with the utmost care and respect!
Aly James– Aly loves the challenge of decluttering and organizing overwhelming spaces. Removing that burden for people and helping them transform their space, gives her a great sense of joy and accomplishment. Before starting with Practical Solutions, Aly worked for many years in the food and beverage industry. She has enjoyed very much, blending her customer service skills with her love for organizing. In her free time she enjoys spending time with her family and friends, hiking with her dogs, traveling and watching movies.
Amie Mattson - Amie loves helping others improve their homes and workspaces to create time in their lives for what they enjoy doing. She has a passion for helping others experience the relief that comes with gaining control of spaces and getting organized. She has seen how order has helped her successfully raise a family, run a small business and give back by volunteering. In her free time, she enjoys traveling with her husband, trying new recipes, reading and spending time with family and friends.
Bonnie Serrao – Bonnie retired from teaching after 38 years and wanted to do something meaningful with her life. She has always loved organizing and decluttering in order to make her own life simpler and now loves using her organizing talents to help her clients simplify their surroundings. She has two grown children and triplet grandbabies. In her spare time, she exercises, gardens, reads and spends time with her family. She also volunteers at a Children’s Hospital.
Cathy Bates – Cathy founded Practical Solutions in 2003 as a way to follow her passion for helping others organize and de-clutter so they could simplify their lives and have more time for what matters most. As a busy professional, mom, wife, and caretaker for aging parents, she knew the daily struggles people faced, as well as the positive impact an organized environment could have on their home, family, business, and life. Read more about her story here. When she's not hard at work, she loves doing yoga, taking walks with her dog, Addie, and spending time with her husband of 27 years and three adult children. The family loves doing simple things that don’t require a lot of money but create lasting memories, including hiking, taking picnics, going to the beach, and playing games.
Chandler Stier – Chandler’s favorite part of being an organizer is taking part in a client’s transition into a life of freedom. She loves helping clients declutter so that they are no longer controlled by disorganization and free to pursue the life they dreamed of. Even when she worked as a baker in a café, she always helped others get organized so decided to make it her career. In her free time, she loves playing and coaching soccer, baking, spending time in her church small group, walking her dog and reading lots of books.
Elizabeth Plumb - Elizabeth has a genuine love for organization. Whether working in an office, as a massage therapist for seniors, or while organizing her own home for one of her many moves where she substantially downsized, she's handled it with determination. With client’s lives being so hectic, she enjoys creating order in their homes and offices so that they can be more productive and enjoy life. She helps them achieve calm in the midst of chaos. In her free time, she enjoys spending time with her husband, Jimmy, taking her rescue dog, Annie, on walks or car rides, reading, baking, and doing arts and crafts.
Heather Travis – Heather finds great joy in helping others, and organizing people’s lives is just one way to do that. She understands the positive impact of organization and loves to see the reactions of clients after a job is completed. Before working at Practical Solutions, Heather worked in the oil industry as a Training Development Coordinator for 6 years after having worked a variety of jobs, including teaching preschool and working at a bookstore. In her spare time, she enjoys spending time with her husband, being outdoors, going to the beach, hiking, traveling, doing puzzles, and visiting Disneyland.
Jennifer Camp - As a social worker, Jennifer became aware of how being disorganized caused so much stress for her patients. She realized being organized could improve their lives and hoped someday to help those going through the same situation go from feeling overwhelmed by their clutter and not knowing where to begin to reach their goals. She loves seeing how happy and relieved clients are once spaces are organized and manageable. She also loves the way clearing the clutter allows them to concentrate on more meaningful areas of their lives. When she is not organizing, she loves volunteering in her community and at her church, reading, cooking, walking her dog, working in the yard and spending time with her newly married daughter.
Jodie Beachtel – Jodie enjoys every aspect of being a professional organizer, but her favorite part of the job is working with senior citizens. In fact, she loves helping them so much that she thinks getting paid is almost a fringe benefit! The biggest payoff for her is seeing clients satisfied, happy, and living life to the fullest. When she's not busy enjoying her job, Jodie loves doing yoga, cooking, taking walks with her two border collies, and spending time with her husband of 27 years and their two sons.
Kathee Heasley – Kathee has always had a passion for organizing, studying and incorporating it into her own life and the lives of people she has served. After spending time as a personal assistant and caregiver, she decided to make a career in the field of organizing. Her favorite part of the job is helping clients see a project to completion and the joy it brings to them. In her free time, she loves to spend time with her husband, two sons and two dogs. She also loves to read and learn new things, go for walks, travel and shop.
Leah Gernetzke – Leah has always had a knack for organizing. She's fascinated by the psychology behind the different ways people relate to space on a daily basis, and knows that the spaces people inhabit have a powerful impact on their mood, stress levels, and productivity. As such, she loves helping others feel more in control, empowered, and productive in their environment, and more motivated to take control over other areas of their lives as well. In addition to being a professional organizer, Leah has worked as a reporter for a newspaper, communications and multimedia specialist for a non-profit, and a freelance writer and editor. In her free time she enjoys traveling, experimenting with new recipes in the kitchen, reading, writing, hiking, and spending time with family and friends.
Mary Jo Laskowicz – Mary Jo loves all aspects of being a professional organizer, from meeting and working for wonderful clients to working with the best group of professional, kind, and hard-working co-workers. She finds working with clients to help them achieve their goals, and giving them the confidence to keep them up, very rewarding. Before becoming a professional organizer, Mary Jo worked for the Alumni Relations Department for the University of Redlands, where she planned a variety of events and functions and assisted three directors. When she's not busy helping others move and organize, she enjoys doing home improvement projects of her own, as well as going on short cruises, visiting family, hosting the holidays, and spending quality time with her parents. She also loves spending time with her husband of 29 years, and their two grown daughters, as well as their active golden retriever.
Patti Eickhoff – When Patti retired from her 25-year career as occupational therapist, she knew she wanted to find a new outlet to help make people's lives better. After her first day at Practical Solutions in 2009, she felt it was her dream job. She's still just as passionate about her roles as a professional organizer and move manager, and especially enjoys helping others by bringing order to chaos. She also has a special sense of empathy for those who are moving, as her family re-located every 18 to 24 months when she was growing up – She has a first hand experience of the stress and effort that goes into a move. When she's not on the job, she enjoys quilting, taking yoga and tai chi classes, being in the mountains or on the beach, getting together with friends, and spending time with her husband and three grown kids.
Shelby Samples- Shelby became an organizer because she loves to help others and work with her hands. She has seen how organizing her own space helps her focus on big life goals and feel more at ease. She wanted to share that gift with others and help them achieve their own big life goals. Before working at Practical Solutions, Shelby worked in customer service as a swim instructor and lifeguard, a barista, and in the restaurant industry – all jobs where she was working on her feet in a social setting. In her free time Shelby enjoys sewing, gardening, woodworking, cooking, baking, brewing kombucha, camping, spending time with her husband and dogs and listening to true crime podcasts.
Susie Mierzwik – Susie has always had a passion for organizing. In fact, when she was employed full time, she dreamed about becoming a professional organizer in “retirement.” Her career history includes 26 years as a teacher and ten years in corporate finance. She also ran her own part-time income tax practice, and for the past six years, has marketed drug-free patches for people who struggle with a variety of health issues. She gets joy from helping others get and stay healthy, which is also why she loves helping others create an uncluttered space as a professional organizer. When she's not busy pursuing her passion for helping others in a variety of capacities, she and her husband enjoy traveling, square dancing, working on rental properties, gardening, attending theater and concerts, and spending time with their lab, six adult children, and four grandchildren.
Wendy Bailey - Wendy has always had a love for helping others create order, no matter whether she was in a retail job setting up displays or in an administrative roll where she brought order to offices. She loves helping her clients get organized so that they can easily find what they are looking for and put things where they belong with little effort, allowing
time for living life to the fullest. In her free time, she enjoys spending time with family
and friends, being involved in her church, meeting new people, traveling, taking pictures, watching movies and reading books. She believes we are never alone, we can overcome the mountains that stand before us and anything is possible!